We’re humbled and thrilled to share the news that on Friday night (13 November 2020) we won the Service Excellence Award and were a finalist for the Business of the Year Award at this year's Tauranga Westpac Business Awards.
The Award recognises an organisation that have achieved outstanding results through initiatives that demonstrate leadership and commitment to service excellence and their customers.
The win comes after a historic and successful year for PMG, among what has been an unprecedented time for businesses and markets globally.
Our CEO Scott McKenzie says the award recognises our team’s total commitment to providing great service to our customers – investors and tenants.
“Throughout 2020, we’ve been even more focused on supporting our customers,” Scott says.
“This includes assisting our 200 commercial tenants throughout two COVID 19 lockdowns, taking a shared pain approach to rent; paying our 150 suppliers early to assist them with their cashflows, continuing to deliver regular and reliable income to investors despite significant market uncertainty and supporting our people to enable them to continue to deliver great service.
“I was delighted to have received the award, and want to say a huge thanks to the PMG Team, I feel very fortunate to work with such a clever bunch of passionate professionals who care deeply about our customers,” he says.
PMG Founder and Chairman of the Board Denis McMahon says: “It’s been a true highlight of 2020 to have helped guide and witness, how the PMG team has come together and put our customers, first in a challenging time.
“Scott and the team have thrown enormous efforts, time and resources into ensuring tenants got through and investors still received consistent returns which many rely upon as a primary source of income. I’m very proud of the team,” he says.
From a broader perspective from 1 January to 31 October 2020, we’ve also overseen eight commercial property transactions at over $150 million across its five funds, delivering on our promises to vendors. In a time when many transactions weren’t completed.
PMG’s Independent Director, Dr Wayne Beilby, commented that what the PMG team has achieved in 2020 is no mean feat.
“PMG’s executive directors, Scott, Nigel and Daniel have had to operate and lead the company in times of great uncertainty and ambiguity and the results have been remarkable. Not only have they looked after the welfare of the PMG team, customers and suppliers, but have still achieved their goals while ensuring the sustainability of all those they work with.
“By putting people and customers first, is more important now than ever, and is absolutely the right approach. My huge congratulations go out to the team,” Wayne remarked.
Among the Service Excellence Award finalists were some impressive organisations which deserve mention. They included Momenta, Flatwhite, Mount Skin and Body, and WNT Ventures, PMG would like to congratulate these finalists and all contributing and recognised businesses in the Bay of Plenty this year.
Our thanks also go to the Tauranga Chamber of Commerce, this year’s Awards’ judges and Westpac for running a highly respected awards programme once again.
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